Privacy Policy

Your privacy matters to Unlock Go Atlanta. This page describes how we handle the personal data of visitors to our website and customers who use our car lockout services throughout the Atlanta, Georgia metro area. When you browse our site, call our dispatch line, or request roadside assistance, you are agreeing to the data practices described here.

Personal Data We Gather

We collect information that helps us deliver fast, reliable lockout assistance. When you call us, fill out our online contact form, or receive on-site service, we may ask for your full name, telephone number, email, current location, and details about your vehicle such as its make, model, year, and color. All of this information is used strictly to coordinate and complete your service request. In addition, our web servers automatically log certain technical data when you visit the site, including your IP address, the browser and device you are using, which pages you viewed, and the date and time of your visit.

How We Put Your Data to Work

The data we gather serves a single purpose: getting you back into your car as quickly and smoothly as possible. Specifically, we use it to send a technician to your location, keep you informed about the status of your service call, process your payment, and follow up to make sure you were satisfied. If you opt in, we may also send occasional promotions or service reminders by email or text. We will never sell, lease, or trade your personal information to outside parties for their own marketing.

Third-Party Data Sharing

In certain situations, we share limited data with vetted partners who help us run our business, such as payment processors, scheduling platforms, and communication tools. Each partner is contractually required to keep your data secure and to use it only for the task we have assigned. Beyond that, we will only release your information if compelled to do so by a valid court order, subpoena, or other legal obligation, or if disclosure is necessary to protect the rights and safety of Unlock Go Atlanta, our customers, or the general public.

Data Security Measures

We take reasonable steps to guard your information against unauthorized access, tampering, and loss. These measures include restricting internal access to customer records, using secure connections where appropriate, and following industry-standard practices for data handling. That said, no digital system is completely immune to risk, and we cannot provide an absolute guarantee of security.

Use of Cookies

Our website uses cookies, which are small data files stored on your device, to improve site performance and help us understand how visitors interact with our pages. You are free to disable or clear cookies through your browser settings at any time, although some site functionality may be reduced as a result.

Links to Other Websites

You may find links on our site that lead to external websites we do not own or control. Unlock Go Atlanta is not responsible for the privacy policies or content found on those third-party sites, and we recommend reviewing their policies independently before submitting any personal data.

Children Under 13

Our services and website are intended for use by adults. We do not deliberately collect data from children under the age of 13. If we become aware that a child's information has been submitted to us, we will delete it without delay.

Your Data Rights

You have the right to ask what personal data we hold about you, to request corrections to any inaccurate records, and to ask us to delete your data entirely. To exercise any of these rights, simply get in touch using the details at the bottom of this page and we will act on your request as quickly as possible.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. When changes are made, the updated version will be posted here with a revised effective date. We encourage you to check back periodically. If you continue to use our website or services after a revision has been published, you are accepting the updated terms.

Get in Touch

For questions or concerns about this Privacy Policy, call us at (404) 590-1814, visit our contact page, or write to us at 2622 Piedmont Rd NE, Atlanta, GA 30324. You can also learn more about our team on our about page.